Only positive feedback



Why should I choose 5 POINTS as a moving company?

5 POINTS holds the reputation as a favored moving and storage service in Los Angeles, standing out from our competitors with our unwavering reliability, effective outcomes, safety measures, competitive rates, and unparalleled customer care. As the only moving service in the city operating on-demand, we cater to your moving needs 24/7, 365 days a year, inclusive of holidays.

Does 5 POINTS have a license?

We operate as a completely licensed and insured company, with accreditation from BBB and adherence to the regulations and standards set by US DOT.

What's the recommended lead time for planning and scheduling my relocation?

We advise reaching out to us 2-4 weeks prior to your relocation, the exact duration is based on the intricacy and volume of your move.

How precise is the move cost estimation?

Our computations consistently prove to be precise, resulting in zero or negligible price alterations on the day of the move in over 91% of relocations. Furthermore, we allow for a marginal 5% variance in reference to your itemized inventory. Hence, if you discover you have 5 or 6 extra boxes beyond the projected count, rest assured, we've got it covered with no adjustments to your initial quote. We invite you not to simply trust our claims, but explore the first-hand customer testimonials on our social media channels!

Do I have to pay tips to movers?

Though tipping remains entirely at the client's discretion, should you find your moving team's performance to be exceptional, we suggest a tip that ranges from 15-20% of the total moving cost.

Can I cancel my move?

If you have to cancel your booking for any reason, please provide us with a notice 48 hours in advance. This way, we can maintain optimal utilization of our vehicles.

Are my belongings ensured?

As stated by the Department of Transportation, your possessions will be automatically protected under the BASIC coverage plan, offering $0.60 cents per pound per item at no additional cost. However, if you wish to further safeguard your items, you can opt for additional insurance through a 3rd party insurer, where you can select the extent of liability and deductible levels. We suggest considering moving for this purpose.

What's the best way to prepare my items if I'm packing myself?


Here are a few basic principles if you are undertaking self-packing:

  • Group like or related items in the same box.
  • Consolidate items from a specific furniture unit in one box.
  • Opt for small boxes for weighty items like books and CDs.
  • Use medium-sized boxes for delicate items and electronics.
  • Large boxes work best for clothing and linens from dressers.
  • Aim to keep each packed box below 50lb in weight.
  • If you can comfortably lift it, the box is properly packed and ready to go!

What items can't be moved?

Please note that we are unable to transport pets, firearms, illicit substances, chemicals, and plants.

What services does your company provide?

Our House Moving Service in Los Angeles offers a comprehensive range of relocation services, including packing, loading, transportation, and unpacking. Whether you're moving locally or across the city, our team is dedicated to making your house move a smooth and stress-free experience.