Privacy Policy

Effective date: October 27, 2025

This Privacy Policy explains how 5 Points Moving (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you visit https://5points-moving.com (the “Site”) or use our moving, packing, storage, or related services (“Services”).

By using our Site or Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Site or Services.

1. Personal Information We Collect

We may collect the following types of personal information:

• Contact Data – name, phone, email, and addresses.
• Order Data – moving details, inventory, estimates, and invoices.
• Geolocation Data – pickup/drop-off locations and scheduling.
• Device Data – IP address, browser type, and analytics data.
• Communications – calls, emails, and text messages.

Sources of Information

• Directly from you (forms, calls, messages).
• Automatically via cookies or analytics tools.
• From service providers like payment processors or dispatch systems.

2. How We Use Information

• To provide and bill for your move.
• To communicate updates or support.
• To verify identity and prevent fraud.
• To improve our services and user experience.
• To comply with legal obligations.

3. How We Disclose Information

We do not sell your personal data. We may disclose it to:

• Service providers (hosting, payment, dispatch, analytics).
• Business partners (when necessary for your move).
• Authorities (when required by law).

4. Children’s Privacy

Our Site and Services are not directed to children under 13. If you believe a child has shared data with us, please contact us and we’ll remove it.

5. Cookies & Analytics

We use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may stop working properly.

6. Contact Us

If you have any questions about this Privacy Policy, contact us: